AI automation for pharmaceutical and life sciences companies

Admin around a regulated core

A drug company has a small regulated core and a large administrative ring. The core includes clinical data, manufacturing records and safety reporting. The ring includes enquiry inboxes, supplier forms, meeting notes, slide formatting, and the hunt for the current version of a procedure. The ring is where hours disappear and where automation carries less risk.

We work in the ring. If an idea touches the core, we say so in the first call and ask who in your quality or regulatory team must be involved before we scope it.

Where to automate and how much risk it carries

Safety report intake is the one to treat carefully. We do not build tools that decide whether an event is reportable.

What we build

• Email and form triage built on AI document processing, with routing rules your team writes and approves.
• A literature digest that runs on a schedule, cites sources and keeps a log of what it searched.
• A staff question tool over your controlled documents, working on the same principles as a RAG chatbot, that refuses to answer when no approved text applies.
• Reminder flows for certificates, training records and supplier reviews, connected to your existing quality or document management system by export or API.
• Logging of inputs, outputs and approvers so your team can show how a result was produced.

Validation, privacy and promotion rules

Computerized systems that affect product quality or regulated records usually need validation under your quality system. Tools that sit outside that scope still need a documented purpose, an owner and a risk assessment. Your quality unit decides which category a workflow falls in, and we adapt the build to that answer.

Personal data about patients and healthcare professionals is covered by HIPAA where relevant in the US, and by the UK GDPR or EU rules elsewhere. The UK's MHRA publishes guidance through GOV.UK, and the ICO covers data protection. Anything that drafts text about your products also needs your promotional review process, so we build drafts to enter that review and never to bypass it.

How we run a project

1. Scope with your quality contactOne call with the process owner and someone from quality. We agree what is in and out of scope.
2. Build with non-sensitive samplesWe use public or redacted documents. No patient-level data is needed to develop the flow.
3. PilotRun it beside the existing process for a few weeks and compare results.
4. DocumentYou receive a description of the system, data flow and controls for your own records.

We are in Pune and book calls in your working hours for the US, UK, Australia or Ireland.

Price

Projects start at $1,500 and our rate is $30 an hour. A literature digest or an enquiry router sits near the base. A controlled-document search with permissions and logging costs more, as does any integration with a document management system. The AI automation cost guide explains the factors. A fixed quote follows a short call.