AI automation for Luxembourg companies

Where automation pays off in Luxembourg

Many Luxembourg teams are small and handle a lot of paper-like work: client onboarding forms, invoices from several countries, contracts, regulatory notices and email in three languages. The pain is rarely one big task. It is the same ten-minute job repeated forty times a week. Our AI automation service targets exactly that kind of job.

We start with the process on paper. If a job happens five times a month, we say so and suggest leaving it alone.

Languages in the workflow

A document may arrive in French, the reply must go out in German, and the internal note is written in English. Current language models read all three well, but they make different mistakes in each. We test every flow on a sample of your real documents, with names and amounts removed or replaced, and we record accuracy per language before launch. Anything below the agreed accuracy goes to a person instead of being processed automatically. If you need Luxembourgish input, we test that separately, because support is weaker than for the larger languages.

Data handling: GDPR, the CNPD and the EU AI Act

Automation touches personal data, so the privacy questions come first. Check these points with your lawyer or data protection officer:

• Roles and contracts. You are normally the controller. A data processing agreement with each tool vendor is needed, including the model provider.
• Where data goes. Many tools offer EU hosting. We choose the region at set-up and write down every system the data passes through.
• Access from India. Our team works remotely from India, so access to your data is a transfer outside the EU. We limit it to what the build needs, and the transfer mechanism belongs in your contract. The CNPD publishes guidance on transfers.
• Minimization. We strip fields the model does not need before it sees a document.
• EU AI Act. Regulation (EU) 2024/1689 sets duties by risk level. Document triage is usually low risk, but anything that scores or ranks people needs a closer look.

Our AI use policy template and AI vendor evaluation checklist give you a starting point.

How a project runs from Pune

1. Call and process mapOne short call to pick a single process, then a one-page map you approve.
2. Build on a test copyWe build against sample data, with retries, duplicate protection and error alerts.
3. PilotThe workflow runs next to your normal routine for one to two weeks. People compare results.
4. Hand-overA short runbook, access in your own accounts and a plain list of what can break.

Luxembourg is on Central European time. Pune is about 4.5 hours ahead in winter and 3.5 in summer. Weekly demos fit into your morning. Your country hub lists other services for Luxembourg.

What we will not automate

Some steps should stay with a person. We do not build flows that make final decisions about clients, staff or credit, and we do not let a model send legal or regulated advice unchecked. A workflow can prepare a file, flag a missing document or draft a letter. The professional who is accountable signs it off. We also avoid building around a tool that your sector regulator or your own policy would not accept, so we ask early which systems are approved in your firm.

Each flow also gets an error path. If a document cannot be read, the item lands in a review queue with the reason, and someone gets an alert. Nothing disappears silently.

What it costs

Projects start at $1,500 and our rate is $30 an hour, in US dollars. A single-process flow with one human approval step is usually near the lower end. The price rises with the number of systems, the number of languages and the accuracy testing you need. Tool subscriptions are paid by you directly. Use the AI automation cost guide and the ROI calculator to check whether a process is worth automating before you ask for a quote.