AI agents for doctors: less documentation, same clinical judgment

The work after the work

Ask a primary care doctor what fills the evening and the answer is documentation: notes from the day, a long list of portal messages, refill requests, prior authorizations, forms for insurers and employers. Specialists add referral letters and results follow-up. The time is not spent on judgment. It is spent on writing things down in the right shape.

This page is for individual doctors and small physician practices. For whole clinics with a front desk, see AI agents for clinics, and for large sites, AI agents for hospitals. Here the agent works for the clinician rather than the reception.

What we build

• A note-drafting agent that takes a consented recording or dictation and produces a draft in your note format, with uncertain items marked for you to check.
• An inbox-triage agent that sorts portal messages by type (refill, appointment, result question, symptom) and urgency, and drafts replies for routine items.
• A prior-authorization agent that gathers the clinical facts, payer criteria and attachments into a packet, ready for your review and signature.
• A letter agent that drafts referral, sick-note and insurer letters from the chart, for you to edit and sign.
• A results follow-up agent that lists normal results awaiting patient notification and drafts the message, leaving abnormal ones to you.

Record systems vary: Epic, athenahealth, eClinicalWorks, NextGen, Practice Fusion-style tools, or smaller systems in other countries. Many restrict third-party write access, so we often produce drafts that you paste or approve inside the record. We tell you early what your vendor allows.

Draft, review, sign

We build in checks that compare each draft with the chart and mark any statement not found in the source. You still read it, but you read it faster, and the marks show where your attention is needed most.

Privacy, consent and professional duties

Recording a consultation needs patient consent, and the rules differ by state and country. Check with your medical board, defence union or lawyer. In the US, HIPAA applies, and the HHS website explains the Privacy and Security Rules and when a business associate agreement is needed. In the UK, patient data falls under UK GDPR, and the ICO and NHS guidance apply. In Ireland, GDPR applies.

We use providers that will sign appropriate agreements, send the minimum data, encrypt storage and keep access logs. Recordings can be deleted after the note is signed if your policy says so. See our AI agent security checklist for the controls.

How the project runs

1. Pick one document typeOften the referral letter or the inbox, because they carry less risk than live consultation recording.
2. Learn your styleWe use samples of your past letters, with patient details removed, to match wording and format.
3. Read-every-draft periodYou review every draft for a few weeks while we log your edits.
4. Add the next taskNote drafting from recordings comes last, with explicit consent flow.

We work from Pune, with offices in Coventry and New York, and book short calls outside clinic time. A weekly demo shows progress.

What it costs

Projects start at $1,500 and our rate is $30 an hour. A referral-letter or inbox agent is a small project. Price depends on your record system, the privacy review you need and how many document types are included. You get a fixed quote within one working day of a short call. See what an AI agent costs and AI agent development. For phone handling at the practice, AI voice agents for healthcare cover that separately.